All Ecoflow and Bioflow rare earth and ceramic magnets are manufactured to a high quality
and specification, the modules carry a lifetime manufacturer guarantee on the magnetic
properties.
Subject to normal conditions of use all Bioflow products also carry a 12 month
manufacturer warranty against faulty parts or workmanship and 10 years on Motoflow,
Thermoflow and H2flow. Your statutory rights are not affected.
All Bioflow magnetic products carry an unconditional 90-day money
back satisfaction guarantee. If you are not satisfied with the performance for any
reason you may return your purchase within 90 days for a refund of the purchase price, (less
15% of the full brochure price).
Motoflow, Thermoflow and H2flow also carry the 90-day money-back performance guarantee. If
you are not satisfied with the performance you may return your purchase for a 100% refund
of the purchase price.
(Consumable products and strap-only purchases are excluded from
the money back offer. The 90-day guarantee applies to domestic residential customers only.
For commercial, industrial, business or trade purchases & installations please contact us for further information).
Mail-order customers may return any unwanted purchase unused in original packaging within 14
days of purchase for a full refund (see terms below).
Returned items that have been used or damaged may be subject to the terms of the 90-day
guarantee. Please refer to the customer service page
for returns information.
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Magnetic health,
environment and lifestyle . . . 
