All Bioflow rare earth and ceramic magnets are manufactured to a high quality and
specification, the modules carry a lifetime manufacturer guarantee on the magnetic
properties, this is a guarantee against fading or loss of magnetic strength..
Subject to normal conditions of use all Bioflow products also carry a 12 month
manufacturer warranty against faulty parts or workmanship. Your statutory rights are not
Mail-order customers may return any unwanted purchase unused in original packaging within 14
days of purchase for a full refund (see terms below).
Goods that have been used or damaged cannot be returned for refund or exchange. Please
refer to the customer service page for returns
All refunds are subject to a 2% transaction fee. Some refunds may be
subject to a deduction of 15% of the full MRRP (on date of refund). Postage and delivery
charges are not refundable. Refund policy does not apply to consumable products.
Refunds are made within 28 days of receipt of returned goods.
In all cases the product must be returned to us at our advertised address. Customers are
responsible for the cost, including delivery and postage, of returning goods to our
published address. We cannot replace or refund products that have been lost for any